Responsibilities:
Sales administors provide support to the external sales team and their clients. Duties focus on customer satisfaction and coordinating sales activities:
- Providing excellent service to all customers
- Answering the phone
- Receiving & invoicing orders
- Coordinating delivery of orders
- Finding solutions for customers
- Keeping track of availability of stock/back orders and pending orders
- Resolving issues pertaining to stock and orders
In addition, the responsibilities of internal sales is to service a portfolio of customers who visit in person. This roles requires relationship building and a drive to provide these customers with excellent, effective service so they keep returning. Commission is earned on the turnover from these customers.
